Terms of Service

Welcome to Modelon. These Terms of Service ("Terms") govern your use of modelon.ai and the related services (the "Service"). By creating an account or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

Modelon lets you upload flat-lay or product photos of clothing and generate on-model product imagery using AI. We also offer Studio, an optional photography service where you ship garments to us and we produce professional flat-lay photos. Service features and pricing are described on our Pricing page.

2. Account eligibility

• You must be at least 18 years old (or the age of majority in your jurisdiction).
• You must provide accurate registration information and keep it updated.
• You're responsible for keeping your password secure and for all activity under your account.
• One person or business per account. Don't share credentials.

3. Your content and rights

What you upload

You retain ownership of all garment photos, library items, project metadata, and other content you upload to Modelon ("Your Content"). You grant Modelon a limited, non-exclusive license to host, process, and display Your Content solely to operate the Service for you. This license ends when you delete the content or close your account.

What we generate

You own the generated on-model images produced for you (the "Outputs"). You may use them for any lawful purpose — including commercial use on Shopify, Etsy, Amazon, your own website, or any other channel. Modelon claims no ownership over the Outputs.

What you promise about Your Content

By uploading content to Modelon, you represent that:

• You own the rights to the garment images, or have permission to use them.
• Your Content doesn't infringe anyone's intellectual property, privacy, or publicity rights.
• Your Content isn't illegal, harmful, defamatory, or sexually explicit.
• Your Content doesn't include images of identifiable people without their consent.

4. Acceptable use

You agree not to:

• Generate imagery depicting real people without their consent, public figures, or minors.
• Generate content that's nude, sexually explicit, hateful, harassing, deceptive, or illegal.
• Use the Service to create deepfakes, impersonations, or misleading marketing.
• Resell, sublicense, or redistribute access to the Service.
• Scrape, reverse-engineer, or attempt to extract our models, prompts, or training data.
• Circumvent watermarking, rate limits, credit deductions, or other Service controls.
• Use the Service to violate any applicable law or third-party rights.

Violation may result in suspension or termination of your account without refund.

5. Credits, subscriptions, and payment

Credits

• One credit = one generated image at standard (2K) resolution.
• 4K (X-Large) generations consume 2 credits per image.
• New accounts receive 5 free credits at sign-up; free-tier images carry a watermark.
• Subscription credits, top-up credits, and free credits never expire and accumulate without a cap.
• If a generation fails on our end, the credits are refunded automatically.

Subscriptions

• Subscriptions renew automatically at the end of each billing period (month or year).
• Yearly plans are billed once upfront but credits drip monthly to keep usage predictable.
• You can upgrade, downgrade, change interval, or cancel anytime from Billing. Cancellations take effect at the end of the current period.
• Mid-cycle plan changes are prorated by Stripe.

Refunds

• Subscription fees and credit top-ups are generally non-refundable once the credits have been used.
• If you cancel within 7 days of a renewal and haven't used the new credits, email us and we'll process a refund for the unused portion.
• Studio service fees are refundable until garments arrive at our studio. After photography begins, the service fee is non-refundable.

Taxes

Prices shown exclude applicable taxes. Tax is added at checkout based on your billing location.

6. Studio (photography) service

If you use Studio, you ship your garments to us and we photograph them. Studio has separate terms covering shipping, turnaround, what we can and can't ship, garment disposition (return/donate/discard), and refund policy. See the Studio Help articles for current details. Studio operates as a separate service with separate pricing.

7. AI-generated output disclaimer

Modelon uses generative AI. Outputs are produced by machine learning models and may contain artifacts, distortions, or visual inaccuracies. We do our best to produce faithful on-model imagery, but we don't guarantee that any specific Output will be flawless, identical to expectations, or suitable for a particular purpose. You are responsible for reviewing Outputs before publishing them commercially.

8. Intellectual property

Modelon, the modelon.ai domain, our software, models, prompts, design system, and trademarks are owned by us or our licensors. These Terms grant you only the right to use the Service per our pricing and acceptable-use policies — no other license is granted.

9. Suspension and termination

• You can close your account at any time by emailing hello@modelon.ai.
• We may suspend or terminate accounts that violate these Terms, abuse the Service, or pose security risks — with or without notice.
• On termination, your right to use the Service ends immediately. We'll delete personal data per our Privacy Policy.
• Outstanding payment obligations survive termination.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS WILL MEET YOUR EXPECTATIONS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MODELON AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR $100, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify and hold Modelon harmless from any claims, losses, or expenses (including reasonable attorneys' fees) arising from (a) Your Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any third-party rights.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Any disputes will be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.

14. Changes to these Terms

We may update these Terms periodically. Material changes will be announced in-app or by email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

15. Contact

Questions about these Terms? hello@modelon.ai.